Three steps. Zero risk.

TradeHub's escrow-protected milestone payments ensure your project gets done right. Funds are held securely, released only when everyone's satisfied.

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How It Works

The Three-Step Process

Step 1 — Fund

Client deposits the milestone amount into escrow with a licensed Australian trustee. Both parties can see exactly where the funds are.

Licensed trustee holding

Full transparency

Step 2 — Work

Contractor completes the milestone and uploads photo evidence plus sign-off documents. Everything is recorded in TradeHub.

Photo evidence

Verification docs

Step 3 — Release

Client approves the work, and funds are automatically released via NPP within 1–2 business days. Fast, simple, secure.

1–2 business days

NPP transfer

The Escrow Flow

Client

Deposits

EscrowLicensed
Trustee

Contractor

Receives

Client initiates the milestone and funds move into escrow immediately

Funds sit safely in a segregated trust account — completely separate from TradeHub

Once approved, funds release within 1–2 business days via NPP

Why TradeHub

Built for Australian Trades

Licensed Trustee Protection

Your funds aren't held by TradeHub — they're protected by a licensed Australian trustee in a segregated account

Clear Evidence & Verification

Photo proof, defect documentation, and sign-offs recorded in one place — disputes resolved fast

Fast Release via NPP

Once approved, money lands in your account in 1–2 business days. No waiting for cheques or bank transfers

Transparent Pricing

1.6% on Starter, 1.4% on Professional. No monthly fees, no lock-in, no surprises

Common Questions

Frequently Asked Questions

Who holds the funds in escrow?

Funds are held by a licensed Australian trustee — not TradeHub. They remain in a segregated trust account until the milestone is verified.

What happens if there's a dispute?

TradeHub's built-in dispute resolution provides structured mediation with evidence upload, defined timelines, and binding determination — no lawyers needed.

What does TradeHub cost?

1.6% per transaction on the Starter plan. No monthly fees. No lock-in. Professional plans start at $49/month with a reduced 1.4% rate.

Which trades are supported?

All licensed trades — builders, electricians, plumbers, carpenters, painters, landscapers, concreters, and more. If you hold an Australian trade licence, TradeHub works for you.

How quickly are funds released?

Once the client approves a milestone, funds are released within 1–2 business days via NPP (New Payments Platform).

Is my money safe if TradeHub shuts down?

Yes. Funds are held in a trust account that is legally separate from TradeHub's operating funds and protected in any insolvency event.